الهيئة العامة للمعلومات المدنية

Lost Your Civil ID: How to Get Replacement Easily

Civil card is exposed to damage or loss due to its almost daily use, To solve the problem, the Public Authority for Civil Information has worked to provide a service to extract a replacement for a lost civil ID by submitting the application and supporting documents at its service center.

How to Get Lost Civil ID Replacement for Kuwaitis

You can follow the simple steps below to get replace lost civil ID for Kuwaitis: [1]

  • Go to Meta portal from here“.
  • Input your civil number.
  • Input the password.
  • Click on “Log in“.

How to Get Replace Lost Civil ID for Kuwaitis

  • Click on “Appointments search“.

How to Get Replace Lost Civil ID for Kuwaitis

  • Search for the Public Authority for Civil Information.
  • Click on “Services categories” button.

How to Get Replace Lost Civil ID for non-Kuwaitis

  • Select “Persons Services“.
  • Click on “Services”

How to Get Replace Lost Civil ID for Kuwaitis

  • Search for “Lost Civil ID” service.
  • Click on “Apply” next to the appointment booking service.

How to Get Replace Lost Civil ID for Kuwaitis

  • Determine the center of the Public Authority for Civil Information building in Zahra.
  • Determine the day and date.
  • Determine the appropriate time from the list of vacant appointments and book the appointment.
  • Go to the Public Authority for Civil Information building in Zahra at the specified time.
  • Go to the citizen’s office on the ground floor.
  • Fill out the lost or damaged replacement form.
  • Submit the required documents to the employee.
  • Pay the service fees and receive the new card after it is issued.

See More: Civil ID Serial Number Check | Civil ID Photo Update | Apply Civil ID For Newborn

How to Get Lost Civil ID Replacement for non-Kuwaitis

You can follow the simple steps below to get replace lost civil ID for non-Kuwaitis:

  • Visit Meta portal from here“.
  • Input civil number and password.
  • Click on “Log in“.

How to Get Replace Lost Civil ID for non-Kuwaitis

  • Click on ” Appointments search“.

How to Get Replace Lost Civil ID for non-Kuwaitis

  • Click on “Services categories” button at the bottom of the Public Authority for Civil Information.

How to Get Replace Lost Civil ID for non-Kuwaitis

  • Search for “Lost Civil ID” service
  • Click on “Apply“.

  • Select the Public Authority for Civil Information center in South Surra.
  • Click on “Apply

How to Get Replace Lost Civil ID for non-Kuwaitis

  • Select the appropriate day and date.
  • Choose the appropriate time and book the appointment.

How to Get Replace Lost Civil ID for non-Kuwaitis

  • Go to the Public Authority for Civil Information center in South Surra at the specified time.
  • Go to the Expatriates Registration Office on the ground floor.
  • Sign the lost or damaged replacement form in front of the competent employee.
  • Submit the required documents.
  • Pay the service fees and receive the new card after it is issued.

How to Get Lost Civil ID Replacement for GCC citizens

You can follow the simple steps below to get replace lost civil ID for GCC citizens:

  • Go to Meta portalfrom here“.
  • Input username and password.
  • Click on “Log in
  • Click on” Appointments search“.
  • Click on “Services categories” and search for the Public Authority for Civil Information.
  • Click on “Apply” next to the appointment booking service.
  • Choose the Authority’s center in South Surra.
  • Specify the appropriate day, date and time.
  • Visit the Public Authority for Civil Information building in South Surra at the specified time.
  • Go to the Citizens and GCC Registration Office on the first floor.
  • Sign the lost or damaged replacement form in front of the competent employee.
  • Submit the required documents to the employee.
  • Pay the service fees and receive the new card after it is issued.

See More: Civil ID Customer Care Number | PACI Kuwait Timing For Civil ID Collection

Documents Required to Get Lost Civil ID Replacement for Kuwaitis

Below you can find out the documents required to Get replace lost Civil ID for Kuwaitis:

  • Original nationality or passport or driving license.
  • Birth certificate or passport for those under 18 years old.
  • Official agency from the Ministry of Justice in case of failure to attend in person.
  • Lost replacement form.

Documents Required to Get Lost Civil ID Replacement for non-Kuwaitis

Below you can find out the documents required to Get replace lost Civil ID for non-Kuwaitis:

  • Passport and a copy thereof.
  • Two personal photos for those who are five years old or older.
  • Investigation report form for a replacement for a lost or damaged card.
  • Original power of attorney when not attending in person and original proof of the client.

See More: Change Name on Civil ID | Civil ID Address Change | PACI Civil ID Payment | Civil ID Renewal | Civil ID Validity Check | Civil ID Status Check 

Documents Required to Get Lost Civil ID Replacement for GCC citizens

Below you can find out the documents required to Get replace lost Civil ID for GCC citizens:

  • Original passport and a copy thereof.
  • Two personal photos for those aged five years or older.
  • Original power of attorney when not attending in person and original proof of the client

Replace Lost Civil ID Replacement Fees

Below you can find out the fees required to replace a lost civil ID:

Fees Kuwaiti non-Kuwaitis GCC citizens
Replacement for loss 20 KD 20 KD 20 KD
Individual details certificate 1 KD

Conditions to Get Lost Civil ID Replacement for Kuwaiti 

Below you can find out the Conditions required to get replace lost civil ID for Kuwaiti citizen:

  • The person concerned or his representative have to be present under an official power of attorney from the Ministry of Justice.
  • The father or mother have to be present for those under 18 years of age.
  • The custodian must be present in the event of the parents’ divorce, for those under 18 years of age.
  • The required documents have to be submitted.

Conditions to Get Lost Civil ID Replacement for Non-Kuwaiti

Below you can find out the Conditions required to get replace lost civil ID for non-Kuwaiti:

  • The person concerned or his representative have to be present under an official power of attorney.
  • The person concerned have to sign the application form before the responsible employee.
  • The required documents must be submitted.

Conditions to Get Lost Civil ID Replacement for Gulf Citizens

Below you can find out the Conditions required to get replace lost civil ID for Gulf citizens :

  • The person concerned or his representative have to be present in person, accompanied by an official power of attorney.
  • The father or mother of those under 18 years of age or the person responsible for custody in the event of the parents’ divorce have to be present.
  • The required documents have to be submitted.

Lost Civil ID Replacement Link

A lost or damaged civil card replacement can be extracted in Kuwait by entering the following link meta.e.gov.kw and then booking an appointment at the service center and heading there to complete the official procedures.

Conclusion

Civil ID is one of the most important identity documents, so it has to be preserved from damage and loss and a replacement have to be extracted by visiting one of the service centers affiliated with the Public Authority for Civil Information.

Questions & Answers

How long does it take to extract a lost civil ID replacement?

How long does it take to extract a lost civil ID replacement?

It takes about 60 days to extract a lost civil ID replacement.

How can I prove my identity before extracting a lost civil ID replacement?

How can I prove my identity before extracting a lost civil ID replacement?

Identity can be proven before extracting a lost civil ID replacement through a passport or electronic identity on my Identity or by extracting to whom it may concern.

How can I extract a lost civil ID replacement online?

How can I extract a lost civil ID replacement online?

lost civil ID cannot be replaced electronically, but an appointment can be booked at the service centers electronically.

Where can I get a form for issuing a lost civil ID replacement?

Where can I get a form for issuing a lost civil ID replacement?

A form for issuing a lost civil ID replacement can be obtained from the employee in charge at the service center.

What is the customer service number for issuing a lost or damaged civil ID replacement?

What is the customer service number for issuing a lost or damaged civil ID replacement?

You can contact the customer service of the Public Authority for Civil Information to inquire about the procedures for issuing a lost or damaged civil ID replacement via the number 1889988 and then selecting the number (0).

I am 15 years old. Can I obtain a lost civil ID replacement?

I am 15 years old. Can I obtain a lost civil ID replacement?

Those under 18 years old can obtain a lost or damaged civil ID replacement from one of the service centers after the presence of one of the parents or the custodian in the event of divorce.

What are the working hours of the centers for issuing a lost civil ID replacement?

What are the working hours of the centers for issuing a lost civil ID replacement?

The centers for issuing a lost civil ID replacement operate from eight in the morning until one in the afternoon.

Where can I obtain a lost civil ID replacement?

Where can I obtain a lost civil ID replacement?

A replacement for a lost or damaged civil ID can be obtained from the Public Authority for Civil Information headquarters in South Surra, ground floor, Expatriates Registration Office.

References

[1]metaprodapp.azurewebsites.netMeta portal10 مارس 2025